The second-hand marketplace Users Voice Anger Over Size Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Updates
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, the service retracted a modification to its shipping options after backlash from users.
